Shipping policy
Shipping Information
Prices are in New Zealand dollars and include GST. You will be billed in New Zealand Dollars. If you are using an International Card, please check with your credit card provider for exchange rates and applicable fees. GST must be included for all goods. We deliver across New Zealand. Shipping to Australia is available upon request, please contact us for a shipping quote.
Shipping will be at a flat rate of $12.00 across most of the North Island, and will be $16.95 for the South Island and rural areas.
For larger bulky items, please contact Love & Sunshine directly to give you a shipping quote.
Shipping will take approximately between 3 to 5 working days, but will take approximately an extra 2-3 days for Rural/Non-Urban Areas.
However, due to COVID-19 shipping delays we cannot guarantee shipping times due to high volumes of parcels. Therefore customers may experience delivery delays.
Returns and Exchanges
At Love & Sunshine we are sure that you will love your purchase, however if you were to change your mind (excluding sale items), we offer store credit for the equal value of the product purchased within 14 days of the purchase. We do not exchange the following items:
Earrings
Sale items
Soap, Beauty Products and Personal Care Products
Items returned to the store after 14 days of purchase
Items that are not in original condition or packaging
Gift Vouchers
In the unlikely case of your purchase being faulty, Love & Sunshine will give you the option of a refund for your purchase or a replacement. Love & Sunshine does not accept returns of sale items, so please ensure you choose carefully.
If there is a fault with your purchase please contact Love & Sunshine immediately - either by coming in store, phoning us (04 979 8274), or emailing us at shop@loveandsunshine.co.nz
Return shipping costs are to be covered by the customer NOT Love & Sunshine.